Shipping Policy
At KlaroNail, we want your order to reach you safely and without unnecessary delays. Once you complete your order and your payment has been successfully confirmed, your purchase will be prepared for shipment.
After your order has been processed, you will receive an email containing your shipping tracking ID and a tracking link, allowing you to follow the delivery status online. Tracking information is generally provided within 60 hours of placing your order.
Shipping Destinations & Delivery Times
| Destination | Shipping Fee | Estimated Delivery |
|---|---|---|
| United States | FREE | 5–7 working days |
| Canada | $15.95 | 10–15 working days |
| UK and Ireland | $15.95 | 10–15 working days |
| Australia and New Zealand | $15.95 | 10–15 working days |
Delivery estimates are approximate and may vary depending on the destination, carrier, weekends, holidays, customs processing, or other circumstances outside our control.
Important Shipping Information
Please make sure your shipping information is accurate and complete when placing your order. If you notice an incorrect address after completing your purchase, contact our support team as soon as possible. We will do our best to update the information before the order is shipped.
International shipments may occasionally experience delays because of customs procedures or other unforeseen circumstances. These delays are outside our direct control. We appreciate your patience and understanding if your delivery takes longer than the estimated timeframe.
Tracking Your KlaroNail Order
Once tracking information becomes available, you can use the tracking ID and link provided by email to check your shipment status.
If you have not received tracking information within the expected timeframe or need assistance understanding your delivery status, please contact our support team.
Frequently Asked Questions
Where Can I Have My Order Delivered?
KlaroNail orders can generally be shipped to a valid physical address, including a home or business address. Please provide a complete and accurate delivery address when placing your order.
Can My Billing and Shipping Addresses Be Different?
Yes. Your billing address and shipping address may be different. Simply provide the correct information in the appropriate fields during checkout.
What If I Enter the Wrong Shipping Address?
Contact us as soon as possible if you discover an error in your shipping address. If the order has not yet been shipped, we will make reasonable efforts to correct the information.
Can I Track My Shipment?
Yes. A tracking ID and tracking link will normally be sent to your email within 60 hours after your order is processed. You can use the provided link to check your shipment status.
What If My Order Is Delayed?
Delivery times are estimates and may be affected by customs, carrier schedules, weather, holidays, or other circumstances. If your order appears to be delayed, please contact us so our support team can help you check its status.
60-Day Money-Back Guarantee
Your KlaroNail purchase may be covered by a 60-Day Money-Back Guarantee, subject to the applicable purchase terms.
If you are not satisfied with your purchase, you may be eligible to request a refund within 60 days of the original purchase date. For refund eligibility, instructions, or assistance with your order, please contact our product support team.
The refund terms and processing requirements may vary depending on the specific purchase. Please contact us for assistance with your individual order.
How To Contact Us
For questions about KlaroNail, shipping, order status, tracking, product information, or the 60-Day Money-Back Guarantee, please contact our product support team.
Product Email Support
contact@klaronail-product.com
Our support team is available to assist with shipping questions, order inquiries, and refund requests.