Refund Policy
At KlaroNail, customer satisfaction is important to us. Your purchase is covered by a 60-Day Money-Back Guarantee, giving you time to try the product and decide whether it is right for you.
If you are not satisfied with your purchase, you may request a refund within the applicable 60-day period. Before submitting a refund request, we recommend following the product directions and allowing reasonable time to evaluate your experience.
How to Request a Refund
To make the refund process as simple as possible, please follow these steps:
Step 1 — Check Your Refund Period
Your refund request must be made within 60 days from the date your order was delivered. You can confirm the delivery date using the tracking information provided by the shipping carrier.
Step 2 — Contact Customer Support
Send an email to:
Please include “Refund Request” in the subject line and provide your name, email address, and order information so our support team can locate your purchase and assist you efficiently.
Step 3 — Return Your Product
After contacting customer support, return the KlaroNail bottles associated with your order to the following address:
11870 62nd St N, Largo, FL 33773, United States
Please include your full name, email address, and order ID (if available) inside the package. Return shipping costs are the responsibility of the customer.
For refund processing, please follow the return instructions provided by our support team and include the required items from your original order.
Step 4 — Refund Processing
Once your returned package has been received and the refund requirements have been verified, your refund will be processed.
You will receive an email confirmation when the refund has been issued. Depending on your bank or credit card provider, it may take approximately 5–10 business days for the refunded amount to appear on your account.
Important Refund Information
The 60-Day Money-Back Guarantee applies according to the terms associated with your purchase. Refund eligibility may depend on meeting the applicable return requirements and submitting your request within the stated timeframe.
If you have any questions about your refund, return instructions, or order status, please contact our product support team before sending your package.
How To Contact Us
For assistance with KlaroNail orders, refund requests, returns, or the 60-Day Money-Back Guarantee, please contact:
Product Email Support
contact@klaronail-product.com
Our support team can help guide you through the refund process and answer questions related to your order.